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Robotic process automation

Quick Description

A series of RPA initiatives across various departments focused on automating repetitive tasks, optimizing business processes, and developing robust automation solutions. The project enhanced operational efficiency, reduced manual errors, and saved time by implementing RPA solutions using UiPath and Power Automate. Targeted processes included data entry, document processing, and system integrations, significantly reducing operational costs and improving workflow efficiency. Key achievements include automating over 20 business processes, saving an average of 1,500 staff hours annually, and reducing manual errors in key operations by 70%. RPA solutions were designed, developed, and delivered within strict timelines, achieving a 95% stakeholder satisfaction rate

Delivered Value

Gathering and documenting automation requirements

Analyzing current-state workflows and identifying automation opportunities

Defining future-state processes

Preparing detailed process design documents (PDD) and solution design documents (SDD)

Collaborating with stakeholders to validate use cases

Managing the requirements lifecycle

Developing and testing automation workflows

Coordinating user acceptance testing (UAT)

Providing post-implementation support